Answers to Your Questions

We know you may have questions, and we’re here to help. Below, you’ll find answers to the most common inquiries about our design services, packages, and process. If you don’t see what you’re looking for, feel free to reach out—we’re happy to help!

What types of design services do you offer?

We specialize in custom social media graphics, branding solutions, and marketing materials. Packages include one-time, monthly, and annual options.

Who are your services best suited for?

Our services are ideal for small businesses, organizations, and churches looking to elevate their branding and maintain a consistent online presence.

How do I get started?

Simply choose a package that fits your needs, and once purchased, you’ll receive an email to complete your onboarding form. From there, we’ll take care of the rest.

What’s included in each package?

Each package is tailored to your needs. Essentials include custom graphics and a brand review, Growth offers monthly social media management, and Premium adds branding refreshes and templates.

Do you offer discounts for annual packages?

Yes, our annual packages include significant savings compared to monthly pricing, along with added benefits like branded templates and a dedicated account manager.

Can I upgrade or switch my package later?

Absolutely! You can upgrade or adjust your package anytime to meet your evolving needs.

How long does it take to complete a project?

For Essentials, projects are typically delivered within 3 business days after onboarding. For monthly and annual packages, deliverables follow a pre-planned schedule.

What if I need revisions?

All packages include a set number of revisions to ensure the final designs meet your expectations. Additional revisions can be requested for a small fee.

How will I receive my designs?

Completed designs will be delivered via email with a download link to high-quality files formatted for your chosen platforms.

Can you match my existing brand style?

Yes, we’ll align all designs with your current brand colors, fonts, and overall style to maintain consistency.

What if I don’t have a logo or branding yet?

No problem! We can work with you to establish a consistent look or recommend additional services to help develop your brand.

What if I have questions during the process?

You can always reach out via email, and we’ll be happy to assist. Premium package clients also have access to a dedicated account manager.

Do you offer ongoing support after the project is complete?

Yes! Our Growth and Premium packages include ongoing support and branding reviews to keep your designs aligned with your goals.